Whitefield Plastics - Custom Polyurethane Molding

“Howdy” from Bill Whitefield, owner of Whitefield Plastics

I would like to ask you to take a few minutes to fill out our Customer Satisfaction Survey below. It is essential for us at Whitefield Plastics to know what we are doing well and how we can improve in areas where we do not meet your expectations. This entire evaluation will provide valuable information for us, but the last three questions are the most important. We always appreciate any response-positive or negative-from you.

I personally review all of these responses and use them to give my staff the feedback necessary to improve our products and provide the best possible service to our customers.

Thank you for assisting us in these efforts.

Bill Whitefield
President
Email:
Phone:281-214-8514

Customer Satisfaction Survey


1) Do Whitefield Plastics' personnel respond to your requests and/or communications in a timely basis?

2) How well do Whitefield Plastics' products meet your expectations of quality performance?

3) How well do Whitefield Plastics' products meet your price/value expectations?

4) If product quality issues arose, how well did Whitefield Plastics resolve them?

5) How effective are Whitefield Plastics' efforts to resolve problems?

6) How well does Whitefield Plastics meet your delivery needs?

7) How well does Whitefield Plastics support your technical needs?

8) How well does Whitefield Plastics compare to similar suppliers in overall customer satisfaction?

9) What would be your overall satisfaction rating for Whitefield Plastics?

10) What was most memorable about your most recent experience with Whitefield Plastics?

11) Is there anything that Whitefield Plastics can do to help you, our customer?

12) Additional comments:

 

 

Your Name:
Company:
Email:
Phone:


Thank you for taking the time to help us assist you better.